Managing orders and ensuring that products are despatched to customers in a timely and reliable manner is of course important for any business, whether online or offline. This is generally referred to as fulfilment.
In order to attain and retain customer satisfaction, generate repeat business and build up a strong online reputation, you will need to have efficient order management and fulfilment systems in place for your website.
At the most basic end, there are systems that cover the number of stock items available and at the point of sale they will calculate the shipping costs based on certain rules that you will have applied (e.g. weight). If you stock a very wide range of products and have a high volume of sales, then it may be worth investing in a more comprehensive system to assist in your order management and fulfilment.
PayPal offers a convenient and easy way to post items that are sold using PayPal. If you don’t already have a fulfilment system in place, this is an ideal solution for sending items to customers quickly and easily.
In your PayPal Account Overview or History Page, there will be a “Print Postage Label” tab next to all items you sell that are paid for with PayPal. Simply click this tab and you can create, print and purchase your own postage labels in minutes.
Shopcreator's Transact package combined with PayPal's first class payment mechanism and Tradebox's seamless Sage integration provide you with everything you need to run an online shop.
Guaranteed high site availability, free techinical support (no jargon) and a choice of a wide range of templates makes setting up and running your online business easy.
When a customer places an order on your Transact site the payment is processed by PayPal, a proven, trusted and secure method for taking online transactions. Successful orders can then be simply viewed within your Transact management system together with the customers details. Then to save time and improve the efficiency of you business the customer and order information is effortlessly imported directly in to your Sage accountancy package using the Tradebox's automated software.